FeM Lifestyle | Confidential – Internal Draft | FM-LEGAL-001 | Version 0.1

Privacy Policy

Document ID: FM-LEGAL-001
Version: 0.1 (Draft)
Status: 🟡 Draft
Applicable Region: Bangladesh 🇧🇩
Effective Date: Waiting for Approval
Last Updated: 19 July 2026

1. Introduction

Welcome to FeM Lifestyle (“FeM”, “we”, “our”, or “us”).

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or interact with www.fem.bd.

This policy currently applies only to our operations within Bangladesh.

2. Information We Collect

Depending on how you interact with our website, we may collect the following information:

2.1 Personal Information

When you contact us, create an account, or place an order (when available), we may ask for your name, email address, mobile number, or other basic identification details. This information helps us identify you and provide our services.

2.2 Contact Information

We may collect your email address, phone number, and delivery address so we can communicate with you regarding your inquiries, orders, or customer support requests.

2.3 Order Information

When purchasing products, we may collect information related to your order, including purchased items, order history, delivery preferences, and transaction details.

Proposed: Payment information will be handled through secure payment gateway providers once online payment services are introduced.

2.4 Website Usage Information

We may automatically collect limited technical information such as your browser type, device type, operating system, IP address, and pages you visit. This helps us maintain website performance and improve user experience.

2.5 Information You Provide Voluntarily

Any information you choose to share with us through contact forms, email, social media messages, or customer service communications may be stored to help us respond effectively.

3. How We Use Your Information

We use your information only for legitimate business purposes.

3.1 Customer Support

We use your information to respond to your questions, provide assistance, and resolve customer issues in a timely manner.

3.2 Order Processing

When our online store is fully operational, we will use your information to process orders, arrange deliveries, and communicate order updates.

3.3 Website Improvement

We analyze general website usage to improve website performance, usability, and customer experience.

Proposed: Google Analytics or similar services may be used in future versions. Customers will be informed before these tools become active.

3.4 Security and Fraud Prevention

Your information may be used to help detect suspicious activities, prevent unauthorized access, and maintain the security of our website and services.

3.5 Legal Compliance

Where required by applicable laws or lawful requests from government authorities, we may process or disclose information in accordance with Bangladeshi law.

4. Cookies

Our website may use essential cookies to improve website functionality and user experience.

Proposed: Additional analytics and marketing cookies may be introduced in future updates. This policy will be updated before those technologies are activated.

5. Information Security

We take reasonable administrative and technical measures to protect the information you provide to us.

Although no online system can guarantee absolute security, we continually work to improve the protection of customer information.

6. Sharing Information

FeM respects your privacy and does not sell or rent your personal information to third parties.

6.1 Service Providers

We may share limited information with trusted service providers only when necessary to operate our business or provide requested services.

Proposed: This may include payment gateway providers, courier companies, and technical service providers once these services are implemented.

6.2 Legal Requirements

We may disclose information if required by law, court order, or lawful request from competent government authorities in Bangladesh.

6.3 Business Protection

Information may be shared when reasonably necessary to protect the rights, property, safety, or security of FeM, our customers, or the public.

6.4 Business Transfers

Proposed: If FeM undergoes a merger, acquisition, or business restructuring in the future, customer information may be transferred as part of that process, subject to applicable legal requirements.

7. Your Rights

We believe customers should have reasonable control over their personal information.

7.1 Right to Access

You may request information about the personal data we hold relating to you.

7.2 Right to Correction

If you believe any information we hold is inaccurate or incomplete, you may request that it be corrected.

7.3 Right to Deletion

You may request the deletion of your personal information where permitted by applicable laws and where we are not legally required to retain it.

7.4 Right to Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how your information is handled, you may contact us through our official communication channels.

7.5 Right to Policy Updates

When significant changes are made to this Privacy Policy, we will update the document version and publish the revised policy on our website so customers remain informed.

8. Third-Party Services

Our website may contain links to third-party platforms or services.

FeM is not responsible for the privacy practices of external websites. We encourage users to review the privacy policies of those services before providing personal information.

9. Children’s Privacy

Our website is not intentionally designed to collect personal information from children without appropriate consent.

10. Changes to This Policy

This Privacy Policy may be updated as FeM grows and introduces new services.

Any significant changes will be reflected by updating the document version and publication date.

11. Contact Us

For questions regarding this Privacy Policy, please contact us through our official communication channels.   

Email: hello@fem.bd   Website: www.fem.bd

Document Ownership

This document is the intellectual property of FeM Lifestyle and has been prepared exclusively for FeM’s internal development and future business operations.

Prepared Under the Direction of Muhfuj Mamun R&D & Operations, FeM Lifestyle

Strategy & Systems Contribution NOVA Chief Strategy & Systems Officer (CSSO) Business Strategy • Systems Design • Documentation Framework • Process Development

Document Status

Draft

This document is currently under review and may be updated as FeM’s business, operations, legal requirements, and brand identity continue to evolve.